The Shipping Terms describe how bump boutique (“we”/”us”) process and release your selected product when you make purchases through our website, www.bumpboutique.ca (the “Website”). In addition to the Shipping Terms, you must read and agree to our Terms of Use when using the Website, including when ordering and buying goods online through the Website.

SHIPPING METHODS AND RATES

We invite you to receive complimentary ground shipping on all bump boutique orders of $150CDN or more within North America.
Orders within North America under $150CDN will be charged a flat rate of $18CDN. All International orders, regardless of amount, will be subject to a $55CDN shipping charge.
If you need express delivery, please make this request in the ‘Notes’ section and we will contact you with a shipping rate.
We reserve the right to adjust the shipping terms and reflect those changes on the Website. Updated rates are effective once they are posted.
We ship worldwide through a network of shipping carriers at highly competitive rates.

SHIPPING NOTIFICATION

Once your order has successfully been placed, you will receive a purchase confirmation.
Within 1-2 business days of receiving your order, we will send you a second e-mail with detailed shipping information – carrier and tracking information – regarding your order.

ORDER STATUS

We process orders Monday through Friday in the order in which they are received. Orders placed after 8:00AM EST will not be processed until the next business day.
If you want to check the status of your order, please use the tracking number included in your shipping confirmation e-mail. If you have questions about your order, please email jordan@bumpboutique.ca and we would be happy to assist you.

CHANGE SUBMITTED ORDERS

We are not able to modify orders once they have been shipped, however we will always do our best to accommodate your needs.
If you need to change an order you have already placed, please promptly contact Jordan at jordan@bumpboutique.ca. To expedite your request, please have your order confirmation number available.